Privacy Policy – Lolangoo
Last updated: February 2026 Lolangoo (“Lolangoo”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Lolangoo mobile application and related services (the “Service”). By using Lolangoo, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information: a. Information You Provide Name or username Email address Date of birth / age confirmation (18+) Profile information (photos, biography, preferences) Messages and content you share with other users Customer support communications b. Automatically Collected Information Device information (device type, operating system, app version) Log data and usage activity IP address and general location (city or region, not precise GPS unless enabled) c. Authentication Information If you sign in using third-party services, we may receive: Apple Sign In (Apple ID identifier, email if shared) Google Sign In (basic profile information) We do not receive your passwords.
2. How We Use Your Information
We use your information to:
Create and manage user accounts
Enable matching, messaging, and social interactions
Provide customer support
Improve app performance and user experience
Ensure safety, prevent fraud, and enforce our Terms
Comply with legal obligations
3. Sharing of Information
We do not sell your personal data.
We may share information only with:
Service providers (hosting, analytics, authentication, messaging infrastructure)
Apple and Google (for sign-in and app services)
Legal authorities if required by law
All partners are required to protect your data.
4. Data Storage and security
We implement appropriate technical and organizational measures to protect your data, including:
Secure servers
Encrypted connections (HTTPS)
Restricted internal access
However, no method of transmission or storage is 100% secure.
5. User-Generated Content
Information you share publicly (profile photos, profile details) may be visible to other users according to your privacy settings.
Private messages are accessible only to the intended recipients and used for moderation and safety when necessary.
6. Your Rights and Choices
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your account and personal data
You can delete your account directly in the app or by contacting us.
7. Account Deletion
We use your information to:
Create and manage user accounts
Enable matching, messaging, and social interactions
Provide customer support
Improve app performance and user experience
Ensure safety, prevent fraud, and enforce our Terms
Comply with legal obligations
8. Age Restriction
When your account is delected
Your profile becomes invisible
Personal data is removed or anonymized in accordance with legal requirements
Some data may be retained temporarily for legal or security reasons.
9. International Data Transfers
Your data may be processed on servers located outside your country. We ensure appropriate safeguards are in place to protect your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.
11. Contact Us
For privacy questions or requests, contact us at:
[email protected]
https://www.lolangoo.com
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